Rise to GreatnessPrivacy policy
Rise to Greatness has no accounts, no ads and no tracking. Your lives are saved on your phone. When the live storyteller writes a scene, what you typed is sent to our server to write it, and we don't keep it. We count how the game is used and receive crash reports, never what you type, and you can switch both off.
Who we are
Rise to Greatness is made by Upwell Ventures Ltd, registered in England and Wales, company number 17523917. Registered office: 66 Paul Street, London, EC2A 4NA. We are the data controller for the app and this website. Contact us at rtg@upwellventures.co.uk.
What we process, and why
A random install ID
Created by the app the first time it runs. Not linked to your name, email, phone or advertising ID.
Why: To know whether you have Pro, to count your free chapter and story credits, and to stop abuse (rate limits).
Lawful basis: Contract
Kept: While you use the app, then deleted 24 months after your last use, or sooner if you ask.
What you type, and the scene it applies to
Only during live-storyteller turns: Pro, and your free first chapter.
Why: To understand your move and write the scene.
Lawful basis: Contract
Kept: Not stored by us. Passed to our AI provider and returned straight to the app.
Purchase records
Which product, when, and your store country.
Why: To give you what you paid for, add credit packs exactly once, and handle refunds.
Lawful basis: Contract; legal obligation (tax records)
Kept: As long as the law requires for financial records: 6 years in the UK.
Usage statistics
Events like opened the app, started a life, finished the free chapter or opened the subscription screen, with small facts such as which world or how many turns, plus your install ID, app version and phone platform. Never what you type.
Why: To see whether the game works for players (for example, how many finish the first chapter or come back the next day) and fix what doesn't.
Lawful basis: Legitimate interests. Switch off in Settings, under Your data.
Kept: 13 months, then deleted.
Crash reports
When the app or our server hits an error: the error, where in the code it happened, the app version and the phone's model and system version. No install ID, no IP address, nothing you typed.
Why: To find and fix crashes.
Lawful basis: Legitimate interests. Switched off with usage statistics in Settings.
Kept: Up to 90 days, by our crash-reporting provider.
Server logs
IP address, time and request type.
Why: Security, and keeping the service running.
Lawful basis: Legitimate interests
Kept: Up to 30 days.
Reports you send from the app
The text you reported, the reason, any note you add, the life's name and your install ID.
Why: To find and fix offensive or broken story text.
Lawful basis: Legitimate interests
Kept: Deleted after 12 months.
Emails you send us
What you write and your email address.
Why: To help you.
Lawful basis: Legitimate interests
Kept: Deleted within 12 months of the last message.
You choose. The app asks before the live storyteller sends anything, and you can switch it off any time in Settings. Turns played on the built-in storyteller happen entirely on your phone and send nothing. Usage statistics and crash reports switch off together in Settings. We don't use advertising or tracking tools, we don't use your advertising ID, we don't build profiles, and we never sell data.
Keeping the story safe
What you type is checked automatically, on your phone and on our server, before anything is sent to the AI, and what the AI writes is checked before you see it. Anything blocked isn't sent or shown, and isn't stored; we only count how often each kind of check is triggered. You can report any story text from inside the app.
What stays on your phone
Every life you play, its history, your settings and your free-chapter record. We can't see them. Delete them in the app (Settings, then Delete all lives on this phone) or by uninstalling. Because they live only on your phone, they don't move to a new phone. Pro does: use Restore purchases.
Who we share it with
Only the providers that run the service, each under a contract that limits them to doing so:
- Anthropic (United States): writes the story text from what you type. It does not use this data to train its models, and keeps it only for a limited period for safety and abuse monitoring, as its own policy describes.
- RevenueCat (United States): checks subscriptions and purchases with Apple and Google, using your install ID.
- Apple and Google: process your payment. We never see your card details.
- Sentry (Functional Software, Inc.; data stored in the EU): receives crash reports.
- Render (servers and database in Frankfurt, Germany): runs our server.
- Cloudflare: hosts this website and the game's pictures. Like any web host, it sees the IP address of the phone or browser loading them, and keeps it only briefly for security.
The pictures of each world (its cover, its people, and panels for its big moments) are drawn by Google's image AI from the world's own descriptions, when the world is made or the first time any player reaches a moment, and then kept for everyone. Nothing about you, and nothing you type, is ever sent to it.
Transfers outside the UK are covered by the UK International Data Transfer Addendum or the UK Extension to the EU–US Data Privacy Framework.
Adults only
Rise to Greatness is for people aged 18 and over. The app asks for your year of birth the first time it opens and keeps only whether you can play, not the year. We don't knowingly process children's data; if you think someone under 18 has used it, email us and we'll delete what we hold.
Your rights
Under UK GDPR you can ask for a copy of your data, ask us to correct or delete it, object to how we use it, or ask us to restrict it. Email rtg@upwellventures.co.uk with your install ID (in the app: Settings, under Your data) so we can find your records. We'll reply within one month.
You can also complain to the Information Commissioner's Office at ico.org.uk.
Changes
If this policy changes, we'll update the date above and, for significant changes, tell you in the app.