Support

Your first life is free for its first chapter, about 25 turns, played with the live storyteller. It ends at a natural pause, never mid-conversation, and shows what's waiting for you. Your life is saved. To carry on, or to start another life, start Pro. It begins with 7 days free.

Start it from the end of your free chapter, or from Settings. To cancel, go to your store account: on iPhone, Settings › your name › Subscriptions; on Android, Google Play › your profile › Payments and subscriptions › Subscriptions. Cancel at least 24 hours before the trial ends and you won't be charged. You keep Pro until the end of the time you've had.

Open Settings and tap Restore purchases, signed in to the same Apple ID or Google account you paid with. If that doesn't work, email us with your install ID and order number.

The live storyteller uses them. Most turns use one, a big moment uses three, and a fresh world uses 60. Pro includes 600 a month, about 20 long sessions. If you run out, you keep playing on the built-in storyteller until they renew, or you can buy a credit pack: 100 credits for £5.99 or 400 for £19.99. Pack credits never expire.

Credits usually appear within a minute. Pull to refresh on the home screen. If they're still missing after ten minutes, email us with your install ID and order number and we'll add them.

Apple and Google handle refunds. iPhone: reportaproblem.apple.com. Android: Google Play › Payments and subscriptions › Budget and history, then choose the purchase. We can't issue refunds ourselves, but email us if something went wrong and we'll help.

No. Lives are saved only on the phone you play on, which is why there's no account. Pro moves with your Apple ID or Google account: tap Restore purchases on the new phone.

Uninstalling deletes them, because they're stored only on your phone. We can't recover them. Pro and any unused pack credits come back with Restore purchases; if credits are missing, email us.

Your lives: Settings › Delete all lives on this phone, or uninstall. What our server holds (your credit balance and free-chapter count, keyed to your install ID): email us your install ID and we'll delete it within one month. See the privacy policy.

Rise to Greatness is for adults (18+). The app asks your year of birth once, and keeps only whether you can play, not the year.

Yes: Settings, under Your data. They never include what you type. They help us see where players get stuck and fix crashes.

The words are. What happens isn't: a simulation decides every outcome by fixed rules, and the storyteller only describes it. All people and places are fictional.

In the app, tap Report under the latest scene, or long-press any part of the story. Choose what's wrong and send it; it comes straight to us. For anything bigger, email us with a screenshot and the life's name. We read every report and use them to fix the rules and the storyteller.

Yes. In Settings, under Your data, switch the live storyteller off. Every scene is then written on your phone and nothing you type leaves it. You can switch it back on any time.

Without a connection you keep playing on the built-in storyteller. The live storyteller, new worlds and purchases come back when you're online.